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An Attitude of Gratitude Goes a Long Way

12th April 2021

Having an attitude of gratitude in every area of your life has been proven to be hugely beneficial. While thinking grateful thoughts is great, actually taking that next step and putting some action and expression behind your gratitude makes it even more powerful.

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Manage Your Contacts in a Systematic Way

29th March 2021

In the business world, you need to collect and manage a lot of information about your customers, prospects and referral sources. To do this effectively and efficiently it’s important to have a robust contact management system in place. But how do you choose the right one for your business...

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Referrals – The Best Way to Get New Customers

15th March 2021

There’s no better way for any business to get new customers and build sales than by referrals. They are the lifeblood of a successful business. Not only are referrals the number one source of new business; they are the leading source of the best new business. So how do you go about getting them...

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Building a Happy Team

2nd March 2021

Your business might provide the best product or service in the world, but if your team isn’t happy it will impact massively on the success of your business. A big step in building a happy team is making sure your people are able to contribute to the growth of your business and feel they are being listened to. But how do make this possible for them?

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What’s Your Value Proposition?

15th February 2021

In the business world it’s almost unheard of not to have any competitors, which is why it’s so important to know why and how you’re different from other businesses. Done correctly, an effective value proposition can give you a huge advantage over your competitors. Let's have a look at how you can make sure your customers know you offer what they need...

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The 80/20 Rule to Focus on Your Best Customers

1st February 2021

Have you heard of the 80/20 rule? Also known as the Pareto Principle, the 80/20 rule states that 20% of your activities generate 80% of your results. Let's take a look at how we can apply this rule with our customers and income...

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Happy Customers, Happy Business

18th January 2021

The aim for every business is to have an abundance of happy customers who continue to come back and who regularly recommend you. Having lots of repeat business tells you you’re getting plenty right, but when it comes to understanding your weaknesses and identifying new opportunities, your customers are often the best people to support you. So how do you go about enlisting their help...

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Planning Your Business

4th January 2021

Planning is a key element to running a successful business, yet you’d be surprised how many businesses don’t have a plan in place! To reach your goals, you really need to have an effective business plan. It doesn't need to be complicated - here's a simple structure...

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What Makes you Unique?

3rd December 2020

All too often one of the first things people focus on when they’re starting their business is designing their logo and nailing a catchy tagline. But before you invest time and money in that direction, you first need to put your energy into getting clear on what makes your business different...

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